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Privacy Policy

Last updated: September 2026

The short version

Time Window works without an account, without cookies and without trackers. The camera feed is processed on your device and is never uploaded, stored or seen by us. We keep anonymous counts of how the app is used, with nothing in them that could point back to you.

What we collect

What we never do

Where your data lives, and for how long

Account data is stored with our hosting provider in the European Union (Frankfurt) and kept until you delete the account. We are still deciding how long an unused account should be kept; until that is settled, nothing is deleted without your say. Usage counts contain no personal data; raw counts are kept for up to 90 days and afterwards only as monthly totals per city.

Your rights

You can delete your account and everything synced to it from inside the app: open My Memories and use Delete account at the bottom of the screen. It asks you to confirm once, then the deletion is immediate and permanent. If you would rather write to us, email privacy@timewindow.app and we will do it for you.

EU users: the GDPR legal basis for processing is contract performance (syncing your passport) and our legitimate interest in knowing how the app is used (the anonymous counts). You have the right to access, rectify, port and erase your data. Because the usage counts contain nothing that identifies you, they cannot be looked up or deleted per person. You also have the right to lodge a complaint with your supervisory authority — in Romania, the National Supervisory Authority for Personal Data Processing (ANSPDCP, dataprotection.ro).

Contact

privacy@timewindow.app

The operator's legal name and address will be listed here before public launch.